Cobb County Retirees
A message from Cigna to Cobb County Retirees (February 10, 2014)
The Cigna Home Delivery Customer Service phone response times have been lengthy at times. Cigna sincerely apologizes for the inconvenience this has caused. We know that you expect and deserve a quality experience and that your medications are critical to your good health. That’s why we take this situation very seriously and are committed to making this right for you.
What Cigna is doing about it: Adding 135 additional trained personnel to manage the higher call volume, and Customer Service Agents are working overtime until call service returns to a normal service level for you.
Please know that Cigna customer service is available around the clock, and the best times to reach them are between 1-5pm or 7-9pm, or later hours. Cigna Home Delivery direct phone number is 1-800-Cigna24 (1-800-244-6224).
|Cobb County Retirees Association
West Cobb Senior Center
4915 Dallas Highway
Powder Springs, GA 30127
3rd Monday of each month
10:30 a.m. -11:30 a.m.
(11:00 a.m. May, August and December)
Topics of Interest:
Retirement benefit deductions, tax withholding, and changes to direct deposit.
BlueCross BlueShield of Georgia (PPO, HMO and Open Access POS)
Cigna (Pharmacy Services as of Jan. 1, 2014)
404-261-2590 or 888-865-5813
Cobb County Retirees Association Benefits
Dental and Vision Benefits
Link to Cobb County Employee Classifieds